Yukon Gold Casino

I am having a very bad experience with this casino and I need answers. I followed all the rules and even the advice they gave me but what they say is not the reality. They are untrustworthy. My main issue right now is I asked for my account to be deleted, they told me it was done, but I still have it! Why is my account still active? This is disgusting. Disgusting! Worst casino ever. What do I have to do to actually get you to close it?

Ratings by category

Games

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

I finally got my cad 450 payout after waiting way too long, so at least they pay. The withdrawal speed is definitely the biggest issue here along with only having bots to talk to when you need help. I wish they would value loyal players more with some no deposit bonuses or a way to lock funds so I dont play them back. I am going to give them another shot because the games are fun, but they really need to improve the service side of things

Ratings by category

Games

4.0

Bonuses

1.0

Deposits

3.0

Withdrawal

2.0

Support

3.0

Safe Play

3.0

I have a huge problem with my session today. I spent over $100 CAD playing only the lowest bets possible because I wanted to see some bonus games, but I didn’t get a single one. How is it possible to play that much on the minimum and not even come close to a feature? This site says it’s for entertainment but there is no entertainment if the games never trigger. I want to know why the hit rate is so bad. What am I supposed to do now that all my money is gone with zero playtime to show for it?

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

I need someone to explain why my account is locked right now. I was trying to play last night and suddenly I can’t log in and it says my account is under review or something. I’ve messaged the risk management team five times and haven’t gotten a single reply back. This is completely dishonest and I want my cad 215 back immediately. What am I supposed to do if your support team just ignores me?

Ratings by category

Games

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

The bonus offers here are actually legit. Payouts come through fine and I didn’t have any issues with the 100% match getting blocked while I was playing. Solid choice if you want to actually use the extra credit.

Ratings by category

Bonuses

4.0

Withdrawal

4.0

Support

3.0

Safe Play

2.0

They bait you with a 50 CAD promo offer to get you to deposit and then they just keep your cash without giving you the bonus credits. Total bait and switch. I put in 45 CAD and got zero back from their side. Support is just a bot that doesn’t help at all.

Ratings by category

Games

2.0

Bonuses

2.0

Deposits

2.0

Withdrawal

2.0

Support

2.0

Safe Play

2.0

Oh wow I am so impressed with the “generosity” of this site lol. They really have a talent for taking 60 CAD and giving back exactly zero free spins or chips. Truly a masterclass in how to make sure a player never sees a payout in months. I love how the slots just eat everything without even a tiny win to keep things interesting. Thanks for the “great” experience of losing everything again.

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

I was honestly so stressed about my ID verification, not to be looped in circles. I sent in my passport and bills and was just waiting for the typical “denied” email. But I was actually wrong about this place. Support reached out and actually sorted everything within a few hours. Once the KYC was cleared they even credited my cad 50 bonus right away. Super relieved it was this easy.

Ratings by category

Bonuses

5.0

Deposits

4.0

Withdrawal

4.0

Support

4.0

Safe Play

4.0

I have a big problem with my account. I have been playing for a long time and I used to win sometimes but now it is like the games are totally rigged. I just played through another 150 CAD and got zero returns back. Why has the algorithm changed so much?? I want to know what is going on because it is impossible to win anything now.

Ratings by category

Games

2.0

Bonuses

2.0

Deposits

1.0

Safe Play

2.0

Withdrawal takes a minute to process but it is legit and the support agents are actually helpful if you have questions. Worth a try.

Ratings by category

Games

5.0

Bonuses

4.0

Deposits

3.0

Withdrawal

4.0

Support

5.0

Safe Play

5.0

I am extremely annoyed with my rewards status on account. Why is it that now I am at Gold level I get worse rewards than when I was at the lowest level? Every time I go to my page it just says better luck next time and I am spending alot of money on here. I used to get bonuses all the time but now nothing. What is going on with the system? I need someone to look into this because it makes no sense to have a higher status and get less.

Ratings by category

Games

2.0

Bonuses

2.0

Guys the live chat here is actually incredible! I hopped on to ask a quick question and they replied literally one second later. The best part is the rep told me I had a FREE BONUS just sitting there ready to go! I wasn’t even expecting anything and now I’ve got extra credits to play with. Fast service and free money… what more do you want? love it here

Ratings by category

Games

3.0

Bonuses

5.0

Deposits

3.0

Support

5.0

why does it take so long to get a payout from this place? i tried to withdraw my 450 CAD and now they’re saying it’s a 3 day minimum wait and that doesn’t even include the weekends?? that is crazy. every other site i play on pays within 24 hours. why is this taking so long and what am i supposed to do if i need the money now? this is not okay.

Ratings by category

Games

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

Don’t make the same mistake I did and think you’re playing somewhere new. This is an industry trap where brand operates under five different names just to catch players who already quit. I closed my account after losing thousands and then got baited into a “new” app called Golden Luck. I put in 130 CAD and the moment I tried to cash out they linked me right back to my old blacklisted account. You will inherit every single technical issue and support block from your previous experience because it’s the same database. Avoid any app linked to this group entirely because they are just singing from the same hymn sheet to keep your deposits. It is a total waste of time and money

Ratings by category

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

I have a big problem with this site and I want answers. I have been playing here for five years and I have never won a major or a mega bonus. How is that even possible? I only ever get minis and minors and it feels like a total scam. All I do is put money in and I never see a real return. I have spent thousands here over the years and it is the worst experience I have ever had. What am I supposed to do to actually get a fair game? Stay away from this site they will just steal your money.

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0