Playojo Casino

1.7
Based on 36 reviews

Casino Details

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playojo.ca
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License: Ontario (AGCO), Malta (MGA)
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Established: 2017

Playojo Casino Rating

See how the community ranks this brand through direct player feedback. Ratings breakdown key categories like bonuses and gameplay for a completely transparent user perspective.

Ratings by Category

Games
based on 17 reviews
1.8 Games This score shows how well the games on the site perform across choice, quality, mobile use, and overall usability.
Bonuses
based on 16 reviews
1.6 Bonuses This score shows how well the bonuses on the site perform across choice, quality, mobile use, and overall usability.
Deposits
based on 17 reviews
1.8 Deposits This score shows how well the deposits on the site perform across choice, quality, mobile use, and overall usability.
Withdrawal
based on 20 reviews
1.7 Withdrawal This score shows how well the withdrawal on the site perform across choice, quality, mobile use, and overall usability.
Support
based on 20 reviews
2.0 Support This score shows how well the support on the site perform across choice, quality, mobile use, and overall usability.
Safe Play
based on 16 reviews
1.9 Safe Play This score shows how well the safe play on the site perform across choice, quality, mobile use, and overall usability.
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Playojo Casino User Reviews

36 User Reviews
Newest
Helpful
30 days
90 days
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Review by Alan D image
image Canada
June 3, 2026
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1.0

Why does this website keep logging me out every time I start winning? I am very angry about PlayOJO. My wife and I have put in over 400 CAD this month playing 0.20 spins and haven’t had a single win over a few cents. It’s a rotten website. They say nothing gets in the way of fun but the site crashes constantly and the payouts are non-existent. I’ve been getting payouts of like 0.08 and 0.15 on a 0.25 spin, it makes no sense. What do I have to do to actually get a fair game here? This is the worst experience ever and I want answers about why the system is so manipulated

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Review by Caroline F image
image Canada
June 3, 2026
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1.0

I am furious about the recent games on PlayOJO. I have been a member for a year but lately something is wrong. I lost 1100 CAD this month and 450 CAD just this week without getting anything back at all. Customer service just tells me it is 97% return rate and random luck but how can it be random if I never win a single pound back after hundreds of spins?? It does not feel fair or transparent anymore.

Ratings by category

Games
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1.0
Bonuses
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1.0
Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Safe Play
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1.0
Games Support
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EN
Review by Ethan image
image Canada
June 2, 2026
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1.0

I am having a serious issue trying to get my money out of this casino. I won 600 CAD but the site is telling me I need to add a bank card and there is literally no option to do that in the settings. I have looked everywhere and its just not there. I tried contacting the support team through the chat and I waited for 35 minutes and nobody ever came to talk to me. What am I supposed to do now to get my funds?? You guys are just taking money and not letting people withdraw.

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LA
Review by linda image
image Canada
June 2, 2026
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1.0

I am extremely unhappy with this site and I want my account closed now. Why is the minimum deposit 35 CAD?? That is way too much compared to other places. I have been trying to withdraw and close my account but nobody is helping me. I sent multiple emails and I only got one response saying it was sent to another department but that was days ago. Customer service is nonexistent here. What am I supposed to do to get my account shut down? I do not recommend this site to anybody.

Ratings by category

Games
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1.0
Bonuses
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1.0
Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Safe Play
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1.0
Deposits Safe Play Support Withdrawals
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AL
Review by Aiden L image
image Canada
May 28, 2026
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1.0

This is an absolute con site. I’ve been playing multiple games and it’s just dead spin after dead spin. How can you go 25 spins and then only win 0.35 cents? I’ve deposited 300 CAD over the last couple months and never won a single bean. It’s disgusting how much they promote this scam on the radio and everywhere else. I wish I could upload my history here to show everyone how rubbish the games actually are. Why are you allowed to just take people’s money like this? What do I have to do to actually get a fair game?

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JK
Review by Jack image
image Canada
May 28, 2026
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1.0

Where are my 500 bingo tickets?? I played the required 20 CAD stake to get the offer and was told I received them but they never showed up in my balance. I wasnt even told which rooms they were for. Now the offer is gone and I have nothing to show for it. You keep saying to use the live chat to fix it but WHERE IS IT?? I have looked everywhere and there is no bloody live chat on this site. I want my tickets or my money back now this is ridiculous.

Ratings by category

Games
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1.0
Bonuses
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1.0
Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Safe Play
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1.0
Bonuses Support
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ED
Review by Ed image
image Canada
May 26, 2026
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1.0

They make deposits instant to get you in, but the moment you try to take out a win (mine was only 180 CAD) the system mysteriously fails. They use these delay tactics and scripted support to keep your funds locked up as long as possible. If you value your sanity and your winnings, go somewhere else entirely. This is not a professional operation

Ratings by category

Games
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1.0
Bonuses
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1.0
Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Safe Play
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1.0
Deposits Support Withdrawals
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PE
Review by Polly E image
image Canada
May 25, 2026
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1.0

Oh yeah, Ojo is just “fantastic” if you love losing your money before you even hit a button. I put in 30 CAD and they generously forgot to give me the free spins I signed up for. Then when I tried to take my cash back out, it suddenly becomes the hardest task in the world. Truly a 10/10 experience if you want your day ruined. Avoid this circus.

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Review by Chris V image
image Canada
May 24, 2026
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1.0

OJO IS A TOTAL SCAM SITE. I deposited 150 cad for a 100 spin promo and they only credited 50 then lied and said it was my fault. Customer support literally hangs up on you if you ask for a manager or try to make a formal complaint. Do not give these thieves a single cent stay as far away as possible.

Ratings by category

Games
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1.0
Bonuses
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1.0
Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Safe Play
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1.0
Bonuses Deposits Support
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0
G7
Review by Gamer7 image
image Canada
May 19, 2026
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1.0

I am very sad about my withdrawal on play ojo. I deposited money using my card linked to Apple Pay but now I cannot withdraw my 600 CAD using the same method. They told me I have to use wire transfer but the process never completes and the screen just stays white. I have tried this four times now! I messaged customer support and they told me I must use my registered email address but that is exactly what I am doing to send the emails. They recognized my Apple Pay instantly to take my money but now they are just stalling.

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CG
Review by Craig image
image Canada
May 17, 2026
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1.0

I tried my luck with 60 CAD, and then won some money. Obviously I wanted to withdraw this 850 but it is just taking forever. I couldn’t even get past their stupid chatbot to speak to a real person. I was told by the bot that a “specialist” was coming to join the chat but they never showed up! I’ve been sitting here all night stressed out because I have 850 just sat there in limbo and I can’t get a hold of anyone to help me. It is simply not acceptable

Ratings by category

Games
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1.0
Bonuses
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1.0
Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Safe Play
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1.0
Support Withdrawals
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0
EE
Review by Eveline image
image Canada
May 16, 2026
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2.0

Absolute trash app that steals your deposits and locks your account. Took 75 CAD instantly but then wouldn’t let me play because of pending status, and now the KYC verification is stuck in a loop. Jumio scanner crashes every time you hit submit. Support is non-existent—zero replies to my emails after 24 hours. Stay away from this scam unless you like throwing money into a black hole.

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PK
Review by patrick image
image Canada
May 13, 2026
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1.0

This site is a total trap designed to hold your funds as long as possible. They use these verification loops where they ask for endless documents and then reject them for fake reasons like being blurry just to frustrate you into playing your balance back. I’m trying to get a 500 CAD payout and I’ve been stuck for 4 hours dealing with support bots that do nothing. If you value your money stick to 888 or other reputable sites because you will never see a cent from these people.

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LP
Review by Logan P image
image Canada
May 13, 2026
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1.0

I am very angry about this. I signed up specifically for the 150 spins promo and after I deposited my 40 CAD I only got 80 spins in my account. I talked to the chat and they asked for a picture of the promotion which I provided but then they told me I didn’t select it. If I provided the picture of what I selected how can you say I didn’t pick it?? This is deceitful and dishonest behavior. What do I have to do to get what I was promised? You guys are a disgrace and I want my spins now.

Ratings by category

Games
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1.0
Bonuses
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1.0
Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Safe Play
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1.0
Bonuses Support
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0
HR
Review by HUNTER image
image Canada
May 12, 2026
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2.0

my game just froze in the middle of a bonus and I’m very angry. put multiple deposits in today and finally got the lamp bonus on a cad 1.60 spin and it just came up with session terminated and threw me out! logged back in and it says i won cad 62 but i didnt get to play it. what do i do to get the rest of my win?? also why cant i withdraw more than once at a time?? it says i have to wait for the first one to finish before i can take out the rest of my own money. this is not right and i want answers.

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