Betway Casino

My money has been frozen for over 2 weeks and I need to know why. I have 550 CAD in my account that is just sitting on hold and nobody will tell me what is going on. I try to contact support on the live chat every single day and it’s always the same bs answer that they are waiting for a team to process it. How long is this supposed to take??? I’m starting to think I’m never getting my money back from this scum site. Is anyone actually going to help or are you just going to keep my funds forever?

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

Attention all players!! This brand uses a classic trap where they mark your withdrawal as Paid in their system to get you off their back even when they haven’t sent a dime. I’ve been waiting 9 days for my 185 CAD win and every time I check it’s the same lie. They are banking on you getting tired and giving up on your funds. Save yourself the headache and stay far away from these scammers because you won’t see a penny back

I’ve won 3 weeks in a row now and haven’t received any of the money. The chat bot doesn’t help at all. I found out the only way to get a real person is to click the “close account” option, but even then the wait time is an hour every single time. The agents just say my account is fine and they are escalating the case but nothing happens. I’ve used all the main betting sites and I actually like the horse racing here but I need someone to look into why my winnings aren’t showing up. What am I supposed to do to get a human to actually fix this?

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Avoid this casino like the plague! Joined via a link for 200 free spins, deposited 80 CAD, hit the wagering on some dead slots, and received ZERO spins. Live chat is completely broken and emails get ignored for days. Stay far away if you actually want to get what you pay for.

Live golf is not available on my account. It is available on other accounts but for some strange reason not mine. I also can’t make ew bets on golf even though it is showing the ew box. When I click on it nothing happens. This is shady activity and I want to know why my account is being restricted like this? What am I supposed to do now to get my money out if the site doesn’t even work?

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

I registered today and deposited 15 CAD to get the free bets but I got locked out as soon as I tried to bet. I have my login details saved so I know they are right but support is telling me my email isnt in their system. How is that possible when you already took the money from my bank account??? I have sent multiple emails and nobody is helping me get back in or giving my money back.

I was trusting this brand. Here is the trap: everything is smooth while you are losing or depositing, but the moment you use their safeplay tools to self-exclude, they lock your remaining balance. I have 105 CAD stuck there and it’s been over a month of escalations and fake document requests. They use the payments team as a shield because you can’t contact them directly. This is a classic stall tactic to punish players who quit. It’s 2026, there is zero excuse for a withdrawal taking 30 days.

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

Their customer service is impossible to get a hold of and I need answers now. I’ve been waiting over 2 days for a 220 withdrawal to even be processed which is ridiculous compared to other sites. I tried reaching out on social media and they completely ignored what I was actually saying. I asked for the safer gambling team and they just started talking about withdrawals not being their problem. I am so annoyed and frustrated.

My account has been blocked for no reason and I need my money. I signed up, got the email saying I was verified, deposited 20 CAD and won 480 CAD. Now that I want to withdraw, everything is locked. The customer service is appalling and the link they sent for my documents doesn’t even work! It’s just a dead page. I have already filed a complaint but what am I supposed to do now? This is disgraceful. Does anyone know how to get through to a real person?

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

Games are ynplayble gabrage. Just lost 150 CAD in 5 minutes with zero hits. RTP is clearly set to zero and the slots are completely rigged. 100 dead spins in a row on everything I tried.

I like this site. Put in 80 and managed to cash out 950 after a lucky run on the slots. Verification was quick and the support agent Nina was super helpful with the withdrawal process. No issues at all. Definitely worth playing here.

DEMO MODE IS A LIFESAVER! I just spent the last hour testing out like ten different games for free and finally found a couple that actually pay out on the bonuses! It’s so good being able to practice and see how the features work without losing my actual 50 CAD balance straight away. Best way to find your favorite games without any risk at all! Love this setup so much

Ratings by category

Games

5.0

Bonuses

5.0

Deposits

5.0

Withdrawal

5.0

Support

5.0

Safe Play

5.0

Absolute garbage site that robs its regular players. Deposited 70 CAD in 4 separate go’s today and didn’t hit a single bonus or even a decent line win. Wagered 500+ and the loyalty free games paid out less than a dollar. I’ve closed my account for good. Stay away unless you want to donate your money to scammers.

This casino has the most incredible money-disappearing technology I’ve ever seen! I’ve been depositing 40 CAD every day like a total idiot and they’ve perfected the art of giving you back 8 pence for a win. I played Scarab Riches and didn’t get a single blast even with all the scarabs there lol. It’s so funny how the rainbow pots are always “full” but you only ever get one and a 40 pence return. If you want to donate your life savings to a billionaire for zero fun then this is the spot for you!

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

RNG on this site is just a repeating program instead of being actually random? I’ve been playing for months and the math for the RTP is impossible for a normal player. On a 10p bet you have to wager 100,000 just to get to the return point and the house still keeps 4,000 of it! It feels like a huge scam and I had to close all my accounts because of it. What is the point of playing if the volatility is rigged to just keep you losing?