Casumo Casino

1.9
Based on 17 reviews

Casino Details

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casumo.com
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License: Malta (MGA), Ontario (AGCO)
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Established: 2012

Casumo Casino Rating

See how the community ranks this brand through direct player feedback. Ratings breakdown key categories like bonuses and gameplay for a completely transparent user perspective.

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Casumo Casino User Reviews

17 User Reviews
Newest
Helpful
30 days
90 days
BM
Review by Bruce M. image
image Canada
May 9, 2026
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1.0

Wagers from $0.50 to $15.00 yielded 0 bonus and minimal wins over 4 hours. Game selection is poor. Only deposits works and that’s all. Don’t bother

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SW
Review by SJ W. image
image Canada
May 7, 2026
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1.0

Red flag: when you ask for any kind of player retention bonus they shut your account down so they don’t have to deal with you. They take your deposits and then ghost you. Avoid this scam at all costs. I’ve been testing their RTP and it’s non-existent. 95% rtp???? haaaha funny!

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JV
Review by Jayson V. image
image Canada
May 4, 2026
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1.0

did okay on the slots cuz im lucky, got my balance up to 209$. When I went to withdraw I messaged them every single morning for over three weeks now , they keep saying the finance team is looking at it and blabla no money no 5 stars

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GD
Review by Ghosted image
image Canada
May 3, 2026
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1.0

I don’t even know what to do anymore. This company shouldn’t be allowed to operate. If you win anything, they reject your documents over and over for no reason. Sent every fkn thing they asked for and it’s all legit, but they still won’t pay out . It’s been almost 9 weeks with no changes

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SR
Review by Sadoune R. image
image Canada
May 3, 2026
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5.0

dont understand the bad comments lol you guys realize you can lose at a casino right , its not an atm !!! CASHED OUT AGAIN AND IT TOOK30 MINS !!! hit for over 1200 CAD on a small stake ive been playing here for ages and its 100% perfect

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DM
Review by Deven M. image
image Canada
May 2, 2026
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1.0

Attention all Ontario players!!! They use verification to get your full credit card details. After that you’ll catched

I had to fight them for 3 weeks for 2 hundred CAD withdrawal approved.

I am filing a formal complaint with the regulators

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DF
Review by Dj F image
image Canada
May 1, 2026
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1.0

Hey, I was trying to have a chill night making depo here. Everything was going okay until the game froze mid-spin during a bonus round. I refreshed and my balance was gone. Like actually gone. These guys are absolute crooks and don’t care about people

I contacted support and they basically called me a liar and said the game finished on their end but I saw nothing. That money was supposed to be for our weekend groceries and now it’s stolen.

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TL
Review by Tung L. image
image Canada
April 29, 2026
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1.0

cash out is impossible what the hell and I have sent all the documents they asked for multiple times , why are you asking for info that isn’t on my bank statement – I provided the statement and you said it’s missing info but it’s not there!!!, I also sent the Interac email I got when I deposited with the unique code and you rejected taht too. crazy iditos

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FW
Review by Farah W. image
image Canada
April 28, 2026
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1.0

I need my payout now. Casume bastards you’ve been warned. You will end in jail otherwise. It has been almost 3 months since I started the SOW verification and AML finally said it was done last week. They said the payment team was issuing my 320 CAD withdrawal immediately, but it’s been 10 days and still nothing in my account. I contacted support now they are saying AML hasn’t sent them the info.

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MS
Review by Mike S. image
image Canada
April 27, 2026
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1.0

total scam site dont deposit.
i won 580 cad on baccarat tried to withdraw a portion and they immediately blocked me from the gamr.
support says senior management decusion with no further explanation.
they hate winners

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SR
Review by Stephanie R. image
image Canada
April 23, 2026
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5.0

Hands down to the fastest withdrawal Ive ever seen. Verification KYC is fast and had 150C$ in my account within ten minutes of requesting it. No delays involved. If you want a site that actually pays out fast, this is definitely it.

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FS
Review by fffas image
image Canada
April 22, 2026
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1.0

I have spent years and YEARS and HUGE MONEY on CASUMO thinking I was a valued customer but the second you ask for anything back they show their true colors!! They will take your cash for years but won’t even give you a 20 bucks bonus when you’re down. They rely on constant players to keep their lights on giving zero back in return.

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FM
Review by Faith M. image
image Canada
April 21, 2026
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5.0

talked to klara in support about a promo issue and she sorted it instantly. no waiting around and she actually knew what she was doing. best help ive had at a casini in a long time let me know if u need more info pls.

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JC
Review by Junho C. image
image Canada
April 21, 2026
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1.0

GET OUT OF HERE. They are robbing money from people for sure. I played for the first time today and 90 CAD vanished in 10 mins.

Never got a single win. This site has to close for sure. Why is it even legal for them to operate like this? I want my money back but I know they block people who complain.

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JB
Review by Jeremy B. image
image Canada
April 19, 2026
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1.0

They use game malfunctions as a trap to void your wins and keep your deposits. I lost 50 CAD this way and when I tried to fight it, they gave me scripted, rude replies calling my claim fake.

This is a common tactic for mafia to benefit from technical errors. Save your money.

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