Spin Genie Casino

2.0
Based on 14 reviews

Casino Details

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spingenie.ca
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License: Ontario (AGCO), Malta (MGA)
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Established: 2014

Spin Genie Casino Rating

See how the community ranks this brand through direct player feedback. Ratings breakdown key categories like bonuses and gameplay for a completely transparent user perspective.

Ratings by Category

Games
based on 6 reviews
1.8 Games This score shows how well the games on the site perform across choice, quality, mobile use, and overall usability.
Bonuses
based on 8 reviews
1.5 Bonuses This score shows how well the bonuses on the site perform across choice, quality, mobile use, and overall usability.
Deposits
based on 3 reviews
1.7 Deposits This score shows how well the deposits on the site perform across choice, quality, mobile use, and overall usability.
Withdrawal
based on 9 reviews
1.7 Withdrawal This score shows how well the withdrawal on the site perform across choice, quality, mobile use, and overall usability.
Support
based on 9 reviews
1.4 Support This score shows how well the support on the site perform across choice, quality, mobile use, and overall usability.
Safe Play
based on 6 reviews
1.7 Safe Play This score shows how well the safe play on the site perform across choice, quality, mobile use, and overall usability.
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Spin Genie Casino User Reviews

14 User Reviews
Newest
Helpful
30 days
90 days
CB
Review by Coral B. image
image Canada
May 9, 2026
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1.0

Spingenie bastards use bonus rules to wipe your account.
when you complain to their SHITTY support, they block you and pretend its for your own safety.

Bonuses Deposits Safe Play Support
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0
AP
Review by Alisha P. image
image Canada
May 8, 2026
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1.0

Won 1800 CAD after a 75 CAD depo and they deleted my entire balance because I cancelled a small bonus like their system told me to do. Live chat is a joke and nobody responds to emails. They are literal thieves who wait for you to win and then find excuses to empty your account. STAY AWAY.

Ratings by category

Bonuses
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1.0
Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Bonuses Support Withdrawals
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0
AP
Review by Angie P. image
image Canada
May 7, 2026
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4.0

support got back to me and fixed my issue so im happy about that. it was super annoying trying to get a person on the chat at first and i spent way too much time waitinf in the queue to ask a simple question. but since the games are gud and i like the bonuses they offer i will give them another shot and see how it goes next time. hope the chat is faster next time i i login.. RELIEVEEEEEED theyre not scammers

Ratings by category

Games
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4.0
Bonuses
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4.0
Withdrawal
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4.0
Support
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4.0
Safe Play
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3.0
Bonuses Games Support
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0
SS
Review by Shante S. image
image Canada
May 7, 2026
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3.0

Meh… Another avegare stie. Deposits are fast but winning is basically impossible and the withdrawal took forever. I got my 85 CAD eventually but dont expect any magic here. Play if you want but it is nothing special.

Ratings by category

Games
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2.0
Bonuses
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1.0
Deposits
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3.0
Withdrawal
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3.0
Support
image image image image image
1.0
Safe Play
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3.0
Deposits Games Withdrawals
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0
DT
Review by Dominic T. image
image Canada
May 6, 2026
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4.0

Hi. Deposited here for the 1st time and everything went OK, The games are smooth and they have so many different slots to choose from. Asked for payout and I was shocked at how fast it went through. Usually you have to wait days, but it was in my account so quickly. I even had to ask support a quick question about my account, and a real person got back to me right away and was helpful

Games Support Withdrawals
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0
ZH
Review by Zeus Hunt image
image Canada
May 3, 2026
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3.0

I managed to pull out a 120 CAD win after a long session which was good I was getting frustrated because I have been playing Amazing Link Zeus for months without seeing anything over a 20x win and it started to feel a bit rigegd I spent a cuople hundred this week alone and barely triggered any bonus rounds which was annoying I’m going to give them another chance though since the withdrawal went through okay but they need to let the big prizes hit once in a while

Bonuses Games Withdrawals
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0
NT
Review by NoMoreBet image
image Canada
May 2, 2026
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1.0

fucking managers gift me 80 free spins so you can use them as an excuse to lock up my actual 200 CAD winnings. Truly a genius move to force players to gamble away their real money to clear some useless bonus credit. If you’re looking for a place that makes it impossible to get paid then look no further

Ratings by category

Bonuses
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1.0
Deposits
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1.0
Withdrawal
image image image image image
1.0
Support
image image image image image
1.0
Safe Play
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1.0
Bonuses Withdrawals
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0
DL
Review by Diana L. image
image Canada
April 30, 2026
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1.0

Promised 75 free spins on Mystic Riches but the game crashes to a black screen every time you try to load it. I’ve got 210 CAD sitting in my balance that I earned but they’ve locked it behind bonus rules so I cant withdraw. Support is useless. Don’t waste your time or money here.

Ratings by category

Games
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1.0
Bonuses
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1.0
Withdrawal
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1.0
Support
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1.0
Bonuses Support Withdrawals
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0
PP
Review by Prince P. image
image Canada
April 22, 2026
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1.0

I’m sitting here crying because I needed that money for my family and now it feels like it’s gone forever!!!
I tried to cash out my money and they said I had to do kyc and verify my documents , fine , I sent evreything and waited two days until they emailed saying I was approved , I went to log in to get my money and I’m locked out , I have emailed their support like five times now and nobody is getting back to me

Ratings by category

Games
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1.0
Withdrawal
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1.0
Support
image image image image image
1.0
Safe Play
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1.0
Support Withdrawals
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0
RC
Review by Ridley C. image
image Canada
April 20, 2026
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4.0

I cannot believe how fast the withdrawal went through SERIOUSLY THIS PLACE IS THE BEST. I was playing some Big Bass and kept hitting bonuses and free spins like crazy.

The game variety is huge, and you get plenty of free spins and extras while you play. Withdrawals are processed way faster than other sites I have used. Support and the VIP managers are helpful and check in on you. Good site.

Bonuses Games Support Withdrawals
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0
LM
Review by Lisa M. image
image Canada
April 20, 2026
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1.0

so called no kyc needed on this site is lie, they let you deposit 50 CAD no problem but as soon as you win the errors strat , they’ll tell you your login or card is invalid to stop the payout, they also have no real support agents an AI deisgned to ignore you

Deposits Games Withdrawals
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0
DR
Review by Deanna R. image
image Canada
April 15, 2026
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1.0

I feel so defeated and my weekend is basically ruined because they are holding onto my winnings for no reason!! I put in 65 CAD and make it up to 300$.

I tried to withdraw and it keeps saying I reached some daily limit, even though I haven’t taken out a single cent! I tried the chat and it is a bot saying everything is fine while the site keeps blocking my money.

Now they want all these documents but won’t tell me what is wrong with the ones I sent!!! Circus on the wheels fuck off

Ratings by category

Games
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1.0
Bonuses
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1.0
Withdrawal
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1.0
Support
image image image image image
1.0
Safe Play
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1.0
Support Withdrawals
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0
SM
Review by Skye_Lim image
image Canada
April 14, 2026
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2.0

WTF TOTAL RIPOFF. DO NOT DEPOSIT HERE. Washed 90 CAD in twenty minutes without a single decent return. The RNG is definitely skewed against older accounts compared to new ones. Support bot is useless. Already blocked my account to save my wallet.

Ratings by category

Games
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2.0
Bonuses
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2.0
Withdrawal
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2.0
Support
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2.0
Safe Play
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1.0
Games Safe Play
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0
JG
Review by Justin G. image
image Canada
April 13, 2026
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1.0

I am beyond frustrated. I tried to withdraw 125 CAD and keep getting error messages. It said it was approved and I’d have the funds soon but that was over 16 hours ago and still nothing. Where is my money? I’ve tried to contact support but I can’t find a real person anywhere. It’s a bot that keeps looping the same questions and won’t put me through to a human

Ratings by category

Bonuses
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1.0
Withdrawal
image image image image image
1.0
Support
image image image image image
1.0
Support Withdrawals
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0

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