Palace Of Chance Casino

Why is it impossible to get paid here? I did the 30x rollover on the 25 chip and had 100 ready to go. Deposited 10 like they asked for kyc and sent my passport photos. Now support is ghosting me or saying my documents are blurry when they’re 4k. Give me my money or my deposit back at least!

TOTAL SCAM OPERATION STAY FAR AWAY. Hit the $100 cap on a $10 promo after 6 hours of grinding. Verified 100% and they forced a $10 depo to link the wallet then refused to pay out to that same wallet. Staff manually deleted my balance and moved it to a manager account. Support claiming multiple promos with zero proof for a first time player. They are just thieves masquerading as a casino. DO NOT DEPOSIT.

Total scam outfit that refuses to pay out legitimate winnings. Won 80 CAD off a promo and they want 3 months of bank records and a birth certificate just to process it. Support is a joke and just keeps repeating the same script about kyc. Its been 19 days and still nothing. DONT WASTE YOUR TIME OR MONEY HERE.

Oh yeah, great job Palace of Thieves! I love it when a casino decides to just keep my $900 win because they feel like I have two accounts. Truly top tier service to stop my game mid-spin and empty my balance! If you want your money stolen while being told you’re the liar, this is the place for you. They sent back my $50 deposit like that makes it okay to steal the rest. Truly professional scammers.

I was just looking to blow off some steam after a long week and maybe win enough for a nice family dinner . I put in 50 CAD and actually hit some decent spins on the slots , ended up with 180 CAD in the balance . When I tried to withdraw JUST 100 OF IT , THAT’S WHEN THE NIGHTMARE STARTED . THEY APPROVED MY ID BUT THEN DEMANDED A PICTURE OF A DEBIT CARD I USED MONTHS AGO THAT WAS CANCELLED BECAUSE OF FRAUD . I explained a dozen times I don’t have the physical card anymore BECAUSE IT WAS STOLEN AND DESTROYED . THEY JUST KEEP SENDING THE SAME ROBOT EMAILS ASKING FOR THE SAME IMPOSSIBLE PHOTOS OF THE FRONT AND BACK OF A CARD THAT DOESN’T EXIST . IT’S HEARTLESS . I was so excited to have a little extra this month AND NOW I’M JUST SITTING HERE STRESSED OUT AND ANGRY . THEY TOOK MY DEPOSIT IN TWO SECONDS BUT WON’T LET ME HAVE MY WINNINGS BECAUSE OF A CARD I CAN’T POSSIBLY SHOW THEM . TOTALLY RUINED MY MOOD .

Ratings by category

Bonuses

2.0

Deposits

3.0

Withdrawal

1.0

Support

2.0

the support staff were actually really helpful when i had questions about the bonus terms , they give out a decent amount of free spins and no deposit codes too which is nice between putting my own money in , my only real issue is the withdrawal speed, coindraw takes about 4 to 5 days which isnt the worst but any otehr method is like 2 weeks minimum , its a good place to play but you just have to be patient when you win

Ratings by category

Games

3.0

Bonuses

4.0

Deposits

4.0

Withdrawal

5.0

Support

3.0

Safe Play

4.0