Decent enough for payouts but the loyalty system is a total mess. I went from nearly level 5 down to level 2 in just a few weeks and nobody can tell me why. Service has gone from great to ridiculously bad and now I’m stuck with a bot instead of a real manager. Play here if you want your money but don’t expect any help if your account levels get messed up.
Fatpirate Casino
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Fatpirate Casino Rating
See how the community ranks this brand through direct player feedback. Ratings breakdown key categories like bonuses and gameplay for a completely transparent user perspective.
Fatpirate Casino User Reviews
Listen to me and dont make the same mistake I did with this brand. This is a classic trap WHERE THEY MAKE WITHDRAWALS TAKE A DECADE HOPING YOULL JUST PLAY IT BACK . And if you actually wait it out they steal part of your money WITH FEES THAT ARENT CLEARLY STATED . The support team is trained to ignore difficult questions like winloss ratios UNTIL YOU CLOSE THE ACCOUNT SO THEY HAVE AN EXCUSE NOT TO HELP . Avoid this casino entirely IF YOU VALUE YOUR SANITY .
I was really hoping to have a nice night and maybe win enough for a decent weekend trip with the kids so I depo 60 CAD and went on the live casino games. Everything was going great and I actually won 420 CAD on a lucky streak but then the money just NEVER showed up in my actual account balance!
I was so excited for a second thinking I could finally treat the family but then it all just disappeared and when I asked they just said it was a TECHNICAL ISSUE. I spent hours on that chat and they kept promising 24 HOURS then it became 3 DAYS and now they just IGNORE me. I’m just so gutted and stressed now because that money would have really helped but instead I just feel like I’ve been ROBBED of my time and my DEPOSIT. This is bad.
Its a middle of the road site with good games but weird management. Im waiting on an 850 CAD withdrawal and they just closed my account for no reason out of the blue. Play if you want for the slots but dont expect any transparency if things go sideways.
LISTEN TO ME: DO NOT USE THIS CASINO. This is a classic win-trap operation. They ignore Gamstop records to target vulnerable players with high-value bonuses then let you deposit thousands. I personally put in over 5000 CAD before hitting a 1500 CAD payout. The second you try to withdraw they trigger a manual verification loop. They will ask for documents that don’t exist—like specific ApplePay ownership certificates—just to avoid paying. It’s a calculated stall tactic. They hope you’ll either give up or gamble the balance back. STAY AWAY and protect your bank account.
I have played here for years and the games were good with no withdrawal issues until now but I am totally disgusted with how this place has changed. I won 610 CAD on Dec 18th and it was approved but I am still waiting for my money! I emailed VIP support many times and they just say it’s delayed because of the holidays or whatever then they told me they couldn’t find the transaction on my account after saying it was already sent. It took a week to get a transaction number from them and it turned out to be false when the bank tried to trace it. I’ve chatted to almost everyone on the team and they just say the relevant team is looking into it. Now they are asking for my bank statement to prove I haven’t received it when they haven’t given me any proof it was sent! What am I supposed to do to get my money? STAY AWAY!!