Captain Spins Casino

Why did you guys remove 35 cad FROM MY MOTHERS WINNINGS?? SHE TRIED ASKING YOU SEVERAL TIMES BUT YOU JUST MADE HER WASTE HER TIME . She even had to call the bank and the e-payment company and THEY BOTH SAID CAPTAIN SPINS IS THE PROBLEM . I tried to contact you for her because she struggles with writing and YOU JUST KEEP SAYING SHE HAS TO DO IT HERSELF EVEN THOUGH SHE DID IT SEVERAL TIMES !! This is the worst customer service ever . WHAT ARE THOSE FEES FOR AND WHY WON’T YOU ANSWER A SIMPLE QUESTION ?? Just give people their money and stop playing games .

Ratings by category

Withdrawal

1.0

Support

1.0

Absolute scam site that holds your money forever. Been fighting for a 150 cad withdrawal for 10 weeks and getting nowhere. Sent bank docs 4 times and support just ignores the facts. DO NOT DEPOSIT HERE. Go to JackpotCity or Ruby instead where they actually pay out. Captain Spins is a total joke.

I was really hoping to use my winnings to help with some bills this month but instead I’m just stuck in this nightmare. I deposited a bit and actually managed to win $850 on some lucky spins, I was so happy for a second. But that was weeks ago and I still haven’t seen a single cent of my money. When I messaged them they were so incredibly rude, basically told me to go screw myself and then just blocked me from the site entirely. I’ve never been treated so badly in my life. Now my friends are all closing their accounts too because they saw what happened to me. It’s just heartbreaking.

Oh, I highly recommend this place if you enjoy donating money you’ll never see again. I deposited 90 cad and they reviewed my account so fast I didn’t even get to see a slot machine. Top notch service! Then they had the genius idea to ask why I didn’t wager anything before withdrawing… maybe because you blocked the games? Truly a masterclass in how to rob people. If you want to spend a week talking to a brick wall on live chat, this is the casino for you.

Ratings by category

Games

1.0

Deposits

1.0

Support

1.0

I was honestly so hesitant to sign up here because I’ve been burned by so many offshore sites lately , I finally just said screw it and put in a $60 depo to see what the fuss was about , I’m actually shocked but I have nothing to complain about , there’s a massive choice in games—I spent like two hours just on the newer slots , the bonus they gave me was actually fair and didn’t have this insane 100x wagering rules you see elsewhere , ended up hitting a nice $450 win on Book of Dead , it’s one of the few casinos where I actually feel like I’ll be coming back to play regularly .

Ratings by category

Games

5.0

Bonuses

5.0

Finally got my $210 payout today but man it took much longer than I expected. I’m used to casinos finishing the transfer within a day, but this one definitely dragged its feet. On the plus side, the live chat was available 247 and the site itself is pretty smooth to navigate with tons of games. I’ll probably give them another shot and hope the next withdrawal is a bit speedier.

oh yeah, this place is just fantastic if you love watching a pending status for days on end. Truly top-tier service. I tried to ask the support bot why it’s taking so long to get my 85 cad and they gave me the most helpful answer ever: it is still pending. Wow, thanks for that life-changing info! If you enjoy being told things you already know while they hold onto your cash, this is the spot for you.

Ratings by category

Games

2.0

Bonuses

2.0

Deposits

2.0

Withdrawal

2.0

Support

2.0

Safe Play

2.0

This site is a choice for any regular player. Great value for your money with a huge variety of games to choose from. The bonuses and extra benefits they offer are actually decent compared to other places. Definitely worth checking out.

Ratings by category

Games

5.0

Bonuses

5.0

absolute garbage site that traps your money with fake promises. Pending times are over 2 days for a simple withdrawal and the bonus terms are a total scam. DO NOT TAKE THE BONUS. They cap your cash out at $40 and hit you with insane wagering requirements that make it impossible to win. I’ve got $850 sitting in limbo while they play games. Stay far away from this place.

Ratings by category

Games

2.0

Bonuses

1.0

Deposits

1.0

Withdrawal

2.0

Support

2.0

Safe Play

2.0

I was honestly really nervous about trying a new site because I’ve heard so many horror stories about people never getting their money , but I decided to give it a shot and put in about $50 , I played a few slots and ended up with $410 which I was stoked about! I was expecting a massive headache with the withdrawal but I used the e-transfer option and it was in my bank in less than 45 minutes , super fast , website is a bit wonky though , like some games wouldn’t laod properly on my phone , but honestly who cares when the payouts are that quick?? really happy I tried it.

Ratings by category

Games

5.0

Bonuses

5.0

Deposits

5.0

Withdrawal

5.0

Support

5.0

Safe Play

5.0