Royal Ace Casino

4 star site if you actually read the terms before playing. I deposited $40 CAD and managed to clear a $1200 playthrough after hitting a nice $750 win on the slots.

I had no issues with verification or support as long as you use the right crypto address. The withdrawal to BTC was approved in under an hour and hit my external wallet in about 48 hours. So, overall it was a good experience.

Ratings by category

Games

4.0

Bonuses

4.0

Withdrawal

4.0

They ripped me off for $520 CAD. Why are you holding my money? I won $400 with a bonus code and finished the play thru then they told me I had to deposit $10 to get the bitcoin account to pair with my account. After I did this, I won another $120 and they still wont send it to me. I did what you asked and now you just ignore me.

Ratings by category

Games

3.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Save your money and your time and go literally anywhere else . This is the site that refuses to pay out winnings , still waiting on a $180 CAD withdrawal from mid-October and support has gone completely dark , sent mutliple emails with zero response

Ratings by category

Withdrawal

1.0

Support

1.0

I play on Bovada and Ignition all the time and they would never pull such a crap. I found a promo code BON60 that said no wagering and a max cash out of $120, so I thought why not. I did all the verification stuff and even sent over a $15 deposit in LTC like they asked to become a verified depositor. I actually hit for the $120 and it said approved in the system, and I even got the confirmation email. When I went to check my crypto wallet I only saw like $14.20!!! I looked at the history and some manager just took out $105.80 for no reason.. I’m just so upset right now because I feel like I just got robbed.

Ratings by category

Deposits

1.0

Withdrawal

1.0

I tested their free spin offer and after reaching a $400 CAD balance they used a manual manager override to viod the entire account balance , they let you play through the wagering requirements and then invent a reason to deny the payout once you actually succeed , they calimed the coupon was invalid after the fact which is a blatant lie , they won’t even honor their own $90 max withdrawal limits , save your time and your money and go to a site that actually follows their own terms and conditions, these guys are total crooks Stay away from this brand .

i’ve been waiting a month for my $190 withdrawal and it’s still sitting there as pending. i guess their management team is too BUSYYYYY to actually do their jobs since they never got back to me after i was told 2-3 days lol. 12 chat sessions later and i’m still being told they’ll put a ticket in. top tier service right there guys! keep the money i guess since you clearly need it more than your players. CLOWNNNNS.

why is my withdrawal still pending after 3 weeks and why was it denied on the 28th? i did everything the site asked for including making that small $10 depoost to verify my crypto wallet. now you guys are saying i need docs but the terms litrally dont mention that for this offer. i i have sent 5 emails to support and havent heard back once and your phone number doesnt even work anymore. i want my $110 now. this is total fraud and i dont understand how u can just ignore customers like this.

I won $120 CAD fair and square, but they refused my payout using some bullshit excuse about the terms and conditions. Total scam, do not give them a single cent!

I followed everything to the letter and they still won’t pay. Support is useless and they just keep repeating the same script about game restrictions. Stay away unless you like throwing money into a black hole.

Ratings by category

Withdrawal

1.0

Support

1.0

good enough site but the payouts are slow , waiting over a week for $150 CAD is jsut annoying , play here if you want but the banking side is definitely not the fatset . the games are fine and its easy to use by the way

Ratings by category

Games

3.0

Withdrawal

1.0

They really don’t care about their loyal players at all!! I put in my usual $60 and actually hit a run on the slots. I’ve been a regular at Royal Ace for a long time, so I thought it was safe. Buut, I put in for a $950 withdrawal back in June, and they just keep moving the goalposts. First they said it would be ready by the 15th, then they cut the amount in half and said wait till the 30th. It is now almost November and I have got nothing.

I sat on chat for hours just to be ignored.

Ratings by category

Withdrawal

1.0

Support

1.0