Galactic Wins Casino

I had some free spins from a promo that wouldnt load and I thought here we go again another site taking my money for nothing. I opened the chat and got a bot that wasnt useless for once which was a shock lol. It couldnt fix the whole thing so it put me through to a real person named Lora. Definitely staying here for a bit. Human beings in supp is luxary nowadays you know

Ratings by category

Bonuses

5.0

Deposits

5.0

Support

5.0

Safe Play

5.0

I lost 70 cad this way today. they want your deposit and will use any excuse not to give you the extra spins they promised. AVOIIIIID do not fall for the email promos from this site!!! they send you an email for 50 or 80 free spins to get you to depo your real cash, but once the money is in, they block the bonus with a hidden 30-day redemption rule.

Ratings by category

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

They made me wait a whole week before withdrawal then service manager told me they need Skrill details even though I only use my Visa card. Now they sent it to Skrill and it’s going to be another 5 days and I don’t even have a Skrill account!!! SCAM

5 stars for the support team here. Had a technical glitch with my bonus spins but an agent sroted it out in less than 5 minutes. Very clear instructions and frinedly service which is rare to find , If you have any issues use the chat they know what they are doing

OMG, I am so relieved))) I was thinking I was banned from bonuses forever and was about to quit Galactic forever. Had a talk with caht manager.

They explained how I can get my eligibility back and how to use the bonuses the right way next time. I feel so much better now that I have a clear path forward)

Thank you so much for the inspiration to keep going and for being so patient with my arrogant self lol! Cheers!

Ratings by category

Games

5.0

Bonuses

5.0

Deposits

5.0

Withdrawal

5.0

Support

5.0

Safe Play

5.0

Why are my winnings being cancelled?? I won 420$ from the spins after depositing 30$ but now it says the money is gone because of some 10% rule? I don’t understand how I’m supposed to play if you take the money back when I win. I need someone to explain this because it feels like a total rip off

Ratings by category

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Safe Play

1.0

I was looking forward to a bit of relaxation after a double shift at the warehouse, thinking maybe I could win enough for a nice family dinner this weekend. I got an email for a 50 free spins promo, so I put in my last 40 CAD to trigger it. Well, after the deposit went through, nothing happened.

I went to the chat and spoke to some guy who told me that because I logged in and took my daily 2 dollar reward, it canceled out the 50 spins I paid for! I asked why they wouldn’t tell me that first and he said it is what it is. They took it and gave me nothing back but 5 measly spins on some fruit game..

Ratings by category

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

Support eventually helped me out with my promo issue so Im happy with how they handled it. I wasnt seeing any returns on my spins and felt like the RTP was grabage but I guess thats how gambling goes sometimes , the help desk staff were patietn while I was complaining. dont expect much

Ratings by category

Games

2.0

Support

4.0

Safe Play

4.0

Absolute garbage site that drains the fun out of everything.
1)withdrawal took eight days of silence
2) forced me to use Skrill which I never deposited with to hit me with fees
3) they refuse to pay on weekends. Watch out!

I figured out why my bonus balance wasnt clearing and it turns out I was betting too high per spin. I was a bit annoyed because I didn’t see the rule about the 30% max bet limit at first, but support was cool about it and explained it properly instead of banning me. The site itself is set up well and fast

I gave this place 5 stars before because I won twice and it was easy to get my money, but now nothing is happening. I deposit $35 every morning and play, yet I get nothing back. Maybe I get $1 IF I’M LUCKY HAHAA ITS SUCH BULLSHIT.
WHY DID IT STOP LETTING ME WIN?? GALACTIC WINS IS ACTING SO SHADY LATELY . I KEEP TRYING BUT IT’S DEPOSIT PLAY NOTHING DEPOSIT PLAY NOTHING

Ratings by category

Games

1.0

Deposits

1.0

Withdrawal

1.0

The big plus is there are some great agents on this site who try to help you out and even negotiate a bit to make sure you’re happy with the outcome, which is rare. The game selection is solid and they have some decent bonuses that make playing worth it.

But then you get the other side where some staff are straight up rude and dont even try to help. Plus waiting like 45 minutes for a chat reply is a massive pain even if they are busy. I’ve told a few mates to check galacticwins out, but it definitely has some areas to fix up.

Ratings by category

Games

4.0

Bonuses

4.0

Deposits

2.0

Withdrawal

2.0

Support

4.0

Safe Play

3.0

its an alright site but nothing special. i won about $150 last week but the bonus terms r kind of annoying since they cap your winnings on the promos. make sure u read the the rules before u deposit your 50 cad or whateber. play if u want but dont expect anything crazy.

Ratings by category

Bonuses

4.0

Deposits

3.0

Support

4.0

Absolute garbage site that drains the fun out of everything. Facts: withdrawal took 8 days of silence, forced me to use Skrill which I never deposited with to hit me with fees, and they refuse to pay on weekends. They’ll take your 100 CAD instantly but good luck getting 600 CAD back without a fight. Don’t waste your time here.