Draftkings Casino

1.8
Based on 30 reviews

Casino Details

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draftkings.com
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License: Ontario (AGCO)
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Established: 2012

Draftkings Casino Rating

See how the community ranks this brand through direct player feedback. Ratings breakdown key categories like bonuses and gameplay for a completely transparent user perspective.

Ratings by Category

Games
based on 4 reviews
1.0 Games This score shows how well the games on the site perform across choice, quality, mobile use, and overall usability.
Bonuses
based on 4 reviews
1.0 Bonuses This score shows how well the bonuses on the site perform across choice, quality, mobile use, and overall usability.
Deposits
based on 6 reviews
1.0 Deposits This score shows how well the deposits on the site perform across choice, quality, mobile use, and overall usability.
Withdrawal
based on 6 reviews
1.0 Withdrawal This score shows how well the withdrawal on the site perform across choice, quality, mobile use, and overall usability.
Support
based on 7 reviews
1.0 Support This score shows how well the support on the site perform across choice, quality, mobile use, and overall usability.
Safe Play
based on 6 reviews
1.0 Safe Play This score shows how well the safe play on the site perform across choice, quality, mobile use, and overall usability.
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Draftkings Casino User Reviews

30 User Reviews
Newest
Helpful
30 days
90 days
RL
Review by Richard L image
image Canada
June 6, 2026
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1.0

Attention to all high rollers: do not waste your time with the DraftKings VIP program. It is a total trap designed to keep you depositing while giving nothing back. I’ve been down over 4,000 CAD and my host doesn’t even have the decency to answer a support ticket or an email. They promise “perks” but it’s just 1% back which is basically nothing. They are just a greedy corporation taking advantage of slot players. Stick to FanDuel or BetMGM where the hosts actually do their jobs. Save your money and stay away from DK

Ratings by category

Games
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1.0
Bonuses
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1.0
Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Safe Play
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1.0
Bonuses Games Support
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0
JK
Review by Jack image
image Canada
June 4, 2026
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4.0

I see all the complaints about withdrawals but I have literally never had a single issue getting my cash. I am on a losing streak right now but that is just the nature of the game. If you want a place that actually honors payouts this is it.

Withdrawals
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AJ
Review by Alice J image
image Canada
May 31, 2026
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1.0

DraftKings is a complete waste of time and money. Tried to withdraw a measly 150 CAD via Interac and it’s been nothing but errors and delays for 48 hours. Their support bot is brain dead and provides zero actual help loops the same useless links. Don’t even bother depositing here unless you want your funds held hostage by a glitchy system.

Ratings by category

Games
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1.0
Bonuses
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1.0
Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Safe Play
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1.0
Bonuses Games
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0
F7
Review by Franc777 image
image Canada
May 31, 2026
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2.0

I cannot get into my active bets. I have a 15-team parlay going and I’ve already won 13 of them but the app keeps telling me to retry every time I try to check the status. This has happened multiple times now where it locks me out right when the games are finishing. It feels like a complete scam to prevent people from cashing out or seeing their wins. I’m deleting this app as soon as this is settled because this is ridiculous.

Games
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EF
Review by Evan F image
image Canada
May 29, 2026
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2.0

I cannot get my cash out to process. I had a 325 CAD buyout option on my UFC parlay last night and the bets selection wouldn’t even open for over 10 minutes. I tried to contact support and explain that it was a technical issue on their end but they just made all kinds of excuses. What am I supposed to do to get my money back when your app freezes? I have been dealing with this for hours and I just want my winnings.

Bonuses Deposits Games Withdrawals
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DK
Review by derek image
image Canada
May 24, 2026
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1.0

Every single time I win a jackpot on this site it happens. If I continue to keep playing it feels like the site is programmed to take it all back immediately. It’s happened MULTIPLE times now where I will literally spin dozens of times and I can’t win ANYTHING again until my balance is zero. I play slots all the time and I’ve never seen anything like this before. It is so weird and predictable. Also the rewards are RIDICULOUS. They give you pennies for hundreds of dollars spent. What am I supposed to do to actually keep a win on here?

Bonuses Games
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LL
Review by Linda L image
image Canada
May 24, 2026
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1.0

Oh wow top notch service from the geniuses at DraftKings as per usual! I absolutely love it when I spend an hour building a perfect parlay just for them to “suspend” a leg indefinitely so I can’t even place the bet. Truly a masterclass in customer service when their support bot tells you to clear your cookies for the fifth time like that’s going to fix their broken server. They were so “generous” to give me 40 CAD for the first screw up just so they could do it again the next day and ignore my messages. I also really appreciate the live scores that are about 2 minutes behind so you can lose your soccer bets before the screen even updates. Thanks for the “entertainment” guys you’re doing a great job of driving people to other apps.

Games Support
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0
M8
Review by MicJ8 image
image Canada
May 22, 2026
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1.0

Scam company closed my account for no reason after I won in a few bets I did. I had 340 CAD in my balance and now I can’t even log in to get it. I suggest to all of you, Don’t waste your money. Because when you win, you won’t get the money and they will close your account like they did to me. It’s ok though because I took a lawyer against them and my lawsuit will reach you soon.

Ratings by category

Games
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1.0
Bonuses
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1.0
Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Safe Play
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1.0
Safe Play Withdrawals
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0
AG
Review by Aiden G image
image Canada
May 19, 2026
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1.0

Please do not even waste 50 cents on a showdown captain mode or flash draft. You will win a few bucks maybe if that and it is just a fun way to lose money. Why are the odds so bad? I am tired of giving the NFL and Draftkings my money for nothing in return. It is ridiculous.

Games
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AL
Review by Alex L image
image Canada
May 19, 2026
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1.0

My account is restricted and they are holding 100 CAD of my money hostage for no reason. Draftkings is claiming I deposited 80 CAD and the bank took it back but I only use gift cards specifically so this doesn’t happen. They let me play on the 80 CAD and now they want me to pay them another 80 CAD before I can withdraw? I have bank statements proving I never used my normal account for this site. I cannot backtrack through the transactions to prove I never gambled that specific 80. There is no customer support at all and no live person to talk to. What am I supposed to do to get my money out?

Ratings by category

Support
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1.0
Safe Play
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1.0
Deposits Support Withdrawals
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0
PB
Review by Peter B image
image Canada
May 16, 2026
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1.0

I cannot get my cash out to process and I need someone to fix this now. I tried to cash out my 40 CAD profit on the game tonight and it keeps saying it cant verify my location. I haven’t changed any settings and I was able to place the bet just fine an hour ago so what is the problem now? I’ve been refreshing for twenty minutes and the game is almost over. Your support is impossible to find and this is just bad business.

Ratings by category

Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Safe Play
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1.0
Support Withdrawals
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0
AL
Review by Andrea L image
image Canada
May 15, 2026
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2.0

I won 75 dollars on a bonus bet and I need someone to fix this now. I placed a live bet at -10000 just to win the 75 dollars but I was only credited with 75 cents. When I questioned why they told me it was because the Cad 75 was a bonus bet not physical cash. I have been a loyal customer for years who frequently uses DraftKings so this is very upsetting. What am I supposed to do to get the rest of my winnings? They are going to lose a long term customer over this.

Bonuses Support
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0
BN
Review by Ben image
image Canada
May 14, 2026
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1.0

I’ve been betting on this site for 4 years and I’m done. I’ve spent at least 4000 CAD and I’ve won maybe 130 CAD the entire time. How is it even possible for a site to be this tight? There is zero chance of winning big and it just slowly takes your money every time you log in. Something needs to be done about these companies just taking money without ever paying out. This site just sucks.

Ratings by category

Deposits
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1.0
Withdrawal
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1.0
Support
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1.0
Safe Play
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1.0
Games
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0
TB
Review by Tyler B image
image Canada
May 13, 2026
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1.0

My account is locked and I need to know why immediately. I logged in this morning to do the free contest like I always do and it just says I’m locked out? I hardly ever use the app and I rarely even bet so I have no idea what is going on. I’ve had this account for years. What am I supposed to do to fix this? This makes no sense at all and I’m beyond annoyed.

Ratings by category

Games
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1.0
Bonuses
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1.0
Deposits
image image image image image
1.0
Withdrawal
image image image image image
1.0
Support
image image image image image
1.0
Safe Play Support
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0
KN
Review by kevin image
image Canada
May 12, 2026
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1.0

My account has been restricted for suspicious activity ever since I won on Pick6 on March 18th and I need someone to fix this now. I have provided more documentation than anyone should ever need including my bank info, debit card, and a PDF of the Cad 10 deposit transaction. Now they are telling me I have to wait until mid-June to provide a full bank statement which is a total invasion of privacy. I have offered to receive a check or use my debit card for the withdrawal but they just keep making excuses to delay my payout. What am I supposed to do to get my rightful winnings?

Safe Play Withdrawals
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