Jackpot City Casino

Is this a scam or what! At the start I got offered these “nice” promos like free spins for a Cad25 deposit and a match on my cad 350. But trying to withdraw is a different story. I get a message saying I can’t withdraw and I still have Cad 158,250.00 in playthrough required! How am I supposed to ever finish that?? I want my money now and no one in chat is helping me.

I’ve taken over 120,000 spins on here and I’m consistently losing. How is it possible to go 400 spins without a single hit? Even when I bet 3 CAD or more, I just get these garbage 40 cent payouts. The bonus rounds take hundreds of spins to trigger and then they pay nothing. I made 6 deposits today and they are all losses. Why are the ratings so deceiving compared to the actual negative reviews? I’m done with this scam.

I need to know why my account just stopped winning anything at all. I was getting bonuses and medium wins but now I can’t even get a small hit. I manage to get into a bonus round and it says “HUGE WIN” but only gives me Cad 13.50 on a high bet. That makes no sense. This doesn’t feel like fair play at all and I’m starting to think the games are rigged once you make a few withdrawals.

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

This site will rip you off, you might as well just burn your money. The payouts are one of the slowest I have ever seen and their claim for 24/7 customer service is false advertising. I’ve been waiting on my 120 CAD for days now and nobody will answer me. How am I supposed to get my money back if the support doesn’t even exist?

I am still waiting for my 1500 CAD withdrawal from months ago and I need answers now. Why do you keep emailing me asking for documents and then saying they aren’t what you’re looking for? I have sent every bank statement from that period and you still won’t pay me. Also your live chat is a joke it takes over an hour to get a reply and then I get kicked off if I don’t respond in one minute. What am I supposed to do to get my money? This is ridiculous and I want my withdrawal processed immediately.

Ratings by category

Bonuses

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

Don’t make the same mistake I did by trusting this brand with your money. I spent years playing here but the second you actually win something big they will find a way to keep it. I tried to withdraw 950 CAD and they ignored my updated security info and sent the cash to a dead email. They will admit they messed up on the phone just to get you off the line but then hide behind predatory fine print when it’s time to actually pay. It is a total trap and they do not support their players at all when things go wrong. Avoid them and all their affiliates

Ratings by category

Games

1.0

Bonuses

1.0

Withdrawal

1.0

Support

1.0

BEWARE!!!! DO NOT BET WITH THIS CASINO!!!! I asked for a withdrawal of 800 Cad and only received 250 Cad! Why haven’t i received the other 550 Cad?? Customer support responded back saying they had to pay my credit card debts! WHATTTTT!? They said they can’t help me further and basically closed the chat on me. What do I do now?? This is a total scam and I have all the screenshots to prove it. I am escalating this to everyone. DO NOT DEPOSIT.

I need to know why my account is still frozen and where my 420 CAD withdrawal is?? I requested a block on my account due to gambling problems over a month ago and you guys did nothing and let me keep depositing. Then I finally win and now suddenly my account is locked and I can’t get my money. This is unacceptable business practice. You take money in seconds but won’t pay out.

Do not create an account here. I’ve been playing online for years and this is a classic predatory setup. They have no problem taking your 95 CAD deposit instantly but as soon as you try to pull out 550 CAD they suddenly go silent. Don’t be fooled by their “24 hour” support promises, it’s a stalling tactic to make you give up. This site is a mathematical trap designed to keep your funds. Avoid this brand at all costs before they steal from you too

I have played on this site for a long time and never had a problem until I actually won something big. I tried to withdraw my 600 CAD and now they are saying I didn’t accept some email. I have not received any email from them and I have checked my spam every day! Why can’t you just cancel it and send a new one? It has been almost 3 weeks of fighting with support and getting nowhere. I want my money now.

I deposited 1,000 CAD for the sign up offer but when I tried to withdraw my balance it wouldn’t let me until I did a 16,000 playthrough. I did the whole thing and made even more money, but my withdrawal has been pending for days. Now I try to log in and it says I am locked out because of an old account I had years ago. You are refusing to refund my 4,500 CAD balance and it’s not fair. What am I supposed to do to get my money back from you people?? This is a total scam.

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

A total waste of time. I depo’d 110 CAD, they sent the receipt but the funds never hit my balance and they refuse to add them manually. Support told me to wait 2 days for a reply and that I have to handle the refund process myself because they “can’t help.” Withdrawal and deposits are supposed to be instant but this place is a scam. Stay away if you actually want to play.

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

I’ve been playing for 20 years and these downswings are brutal and unlike anything else. I lost 3,500 CAD in about 3 hours while wagering more than usual. When I lowered my bet to the minimum I started seeing wins but I still lost it all. This is rigged plain and simple. How are the odds different depending on how much I bet? Also why can’t I withdraw while I have bonus funds?

Ratings by category

Games

1.0

Deposits

1.0

Support

1.0

Safe Play

1.0

Oh yeah, Jackpot City is just FANTASTIC if you love donating your hard earned money to corporate greed. I deposited 25 CAD and they “generously” matched it, only to lock my entire account behind a massive 950 CAD playthrough. I mean, who doesn’t love being told they can’t have their own money back? It’s such a brilliant business model to just trap players with no way out. Best service if you enjoy being robbed in broad daylight with zero returns. Absolutely avoid this joke of a casino unless you’re feeling charitable.

I am extremely angry and I want my 1,500 CAD winnings right now. I have spent way too much money on this site for you to tell me I can’t withdraw because of bonus points that I didn’t even want on my account. I never clicked to accept any bonus so why are they there? This is a scam and I am not staying quiet about it. How do I get my money out? I need someone to fix this account block immediately because this is theft.

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0