Bet365 Casino

I put a dep cad 80 and actually managed to get my balance up to 420 playing slots. But when I went to withdraw they started asking for every document under the sun… stuff I already sent before! Then out of nowhere they just locked me out. I have cad 420 sitting in there and they just closed my account for no reason. Bloody scammers don’t care about users at all

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

I was playing the Treasure Spin Wheel and hit a bonus round but then bet365 said they didn’t accept my bet even though I was already playing! This is a total scam. Then I tried another wheel fortune game and hit a bonus there too but they didn’t pay me out anything. How can you just not pay out when someone hits the bonus?? I want my money back for these rounds because it’s not fair. What am I supposed to do to get my winnings from these glitches?

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Games

1.0

Bonuses

1.0

Withdrawal

1.0

Support

1.0

The game flyeris a rigged joke. Ive been depositing 110 CAD daily for weeks and when you try to cash out at 3x or 4x the “live” game conveniently lags until you lose. It happened 4 times back to back today. Support is useless and blames your wifi while they steal your money.

Ratings by category

Games

1.0

Deposits

1.0

Support

1.0

Safe Play

1.0

One of the worst betting apps out there and I’m extremely annoyed. As soon as you make a significant winner of CAD 900 your account goes under review for no reason. I was not able to process my withdrawal request and had to waste hours contacting customer service. Now the withdrawal is finally processing but they permanently closed my account. They just said “Decision made by the management under section 17” whatever that means. What am I supposed to do now? How is this even legal to ban people just for winning?

Ratings by category

Games

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Where is my money? I did my kyc earlier and it was all approved. Then added 95 CAD and it never appeared in the account balance. I emailed support and they said wait 10 business days but it has been way longer than that. My banking shows the money left but bet365 says they dont have it and they arent responding to me anymore. What do I do now? Give me my deposit back

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

Gaming side is a total rip off. I’ve been playing cad 1 and cad 2 spins and it never wants to pay out anything near a jackpot. It feels like the percentage is fixed because as soon as I go up from 40p spins the wins just stop and I never get put on a bonus game. This site is just a money grabbing firm and it’s absolutely shocking. What am I supposed to do when the games are clearly rigged against anyone betting more than pocket change? Stop telling me to come for a chat because you just talk garbage to keep customers quiet.

Ratings by category

Games

1.0

Deposits

1.0

Support

1.0

Bet365 is refusing to pay out my CAD 3500 win and I need answers now. I’ve been a customer for ages but as soon as I hit a big one they start with these investigations that have no end date. Customer support is useless, you just get the same bot replies and nobody actually helps. They take money fast enough but when it’s time to pay winners they just disappear. What am I supposed to do now? I’ve sent 5 emails and get the same garbage back every time. Absolute joke.

Ratings by category

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

They closed my account for no reason as soon as I went to withdraw my winnings. I deposited cad 10 and got the bonus bets, won my first two bets and now I’m locked out. Support is abysmal and keeps asking for more and more documents. I sent my bank statement, selfie with ID, second ID, and my debit card info but now they aren’t even replying to my emails. They owe me Cad140 and they are just ignoring me.

Ratings by category

Bonuses

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

I was blocked from cashing out my money and I need answers now. The app froze exactly when I was trying to withdraw a significant amount and now I cant get my cad850 out at all. They keep telling me to read the small print but nobody will tell me what the actual problem is. It feels like a total trick to keep my winnings.

Ratings by category

Games

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

The probability of winning on your slots has been reduced to zero and it is a joke. They just take and take. I deposited CAD60 and couldn’t even get back my stake once. Don’t even bother with the template response about being regulated and everything being random because it’s obviously not. You guys are just scammers.

Ratings by category

Games

1.0

Bonuses

1.0

Withdrawal

1.0

Safe Play

1.0

The position payout on this app does not work and it’s costing me money. I have lost multiple payouts because the app isn’t recording when horses win or place. Specifically, I have proof where I took the same bet twice and one was marked a win while the other was marked a loss for the same horse and race! I tried contacting the helpline but they are not fit for purpose and won’t fix it.

Ratings by category

Games

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

i’ve been with bet365 for a long time and the customer service is the worst i’ve ever experienced. they claim to use BOG but i’ve had 5 big winners now and got returns with the lower odds instead. when you try to contact them they make it impossible and wont let you describe the actual problem, they just fob you off with a virtual operator bot. i have been trying to speak to a real person for 25 minutes every day this week and nothing. they take your money fast enough but when you have a query about your winnings they just ignore you.

Ratings by category

Games

1.0

Bonuses

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

THEY JUST ROBBED ME! I took an early payout and now they are refusing to pay out the CAD 150. I got into a nasty argument with the support person and next thing I know I am shut out of my account and they are stealing my funds!!!! Is there anything I can even do now? I am in total shock that a site this big just locks you out when you catch them lying. Someone tell me how to get my money back because this is literal theft.

Ratings by category

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

why did you close my account as soon as i won? i was gambling on live casino for 10 months and lost around C$5000 and bet365 had no problem with that. then i finally got lucky and tried to withdraw C$15500 and after 4 attempts my account is just gone. if you always lose its fine for them but if you win they close your account like mine. what am i supposed to do to get my money now? they dont even deserve 1 star.

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0

DO NOT USE THIS SCAM SITE THEY REFUSE TO PAY OUT. I had zero issues with small withdrawals before but the second I won cad 950 they blocked my account and claimed there was a “technical error” with the payout. Support is a joke and just ghosts you when you ask for your money. Avoid these thieves at all costs if you actually want to see your winnings.

Ratings by category

Games

1.0

Bonuses

1.0

Deposits

1.0

Withdrawal

1.0

Support

1.0

Safe Play

1.0